Use the User Dashboard or contact support@massive.com for assistance.
If you’re interested in upgrading to one of our business products, please reach out to sales@massive.com.
Knowledge Base/How can I upgrade my Massive account?
How can I upgrade my Massive account?
Personal users can upgrade/modify your account in your dashboard at any time.
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- Title
- Are all Indices available through the basic subscription tier?
- data-coverage Category
data-coverage
- indices Category
indices
- Description
- No, certain indices are only available through paid subscription tiers.
- Title
- Does Massive offer dark pool data?
- data-coverage Category
data-coverage
- stocks Category
stocks
- Description
- Yes, we provide dark pool data. If a trade comes through with an exchange ID of 4 (exchange:4) and also has an attached “trf_id” field, it came from a dark pool.
- Title
- Does Massive offer pre-market and after-hours data?
- faq Category
faq
- stocks Category
stocks
- Description
- Yes, we provide data for every trade that occurs, including during pre-market and after-hours. Our tick-level market data streams during these extended hours as well.